Therma Tru

The company employs Ronald Barnett, who is having an affair with my wife. I call out to all who are against adultery to boycott this company and let our voices be heard: we don't *** this behavior.

We have old French doors and the astragal boots - small rubber type stoppers that fit in between the doors to help seal them. Anyway, they no longer stock these astragal boots and they refer you to door and window supply companies that don't even carry anything or very little from Therma Tru - what a joke.

There is a sucker born every minute, as they say.

Stay away if you buy these doors because they don't stock replacement parts. Expect to stay on hold for 10 minutes or they hang up on you.

Therma True was highly recommended by my contractor. I went with his recommendation and have regretted since.

This door is for medical use for emergencies. It is on a step up into the house. Its the easiest way for myself to get out since I have disabilities.

I contacted Therma True and their response was they dont warranty rot! So they dont care if they have rotten doors

Therma Tru door was installed. 3 separate doors and 4 sets of side lights were sent before we got to the point where we are now.

Everything sent was defective. All had problems including the last set. After months of being ignored and avoided they finally said that it is not a manufacturing problem and they were not going to honor their warranty. They are blaming the installer for what are pretty obviously manufacturing problems.

Windows are scratched. Parts don't fit and scratch the door when it closes.

My contractor highly recommended Therma Tru since I wanted a top quality door. The door is only used for emergencies and putting Christmas lights around it.

This year was the first year I did the lights and was shocked to see the door was rotting!! I contacted the company and was told rot is not covered!

The door is up on a step not flat on the porch so water couldnt have been a problem. I need a good door because Im disabled and if I ever need an ambulance that is the door that has to be used.

Therma Tru was highly recommended by my contractor because I was looking for a good quality door. It was installed in June 2017.

The door is not used except for emergency and hanging up Christmas lights. This year I put up the lights instead of my friends and thats when I noticed the door rotting.

I was shocked !! The door is up on a step not on the porch so no water should get at it.

Our contractor installed a Therma Tru fiberglass exterior door. A subcontractor sprayed insulation on the door and did not clean it up.

I called TT and asked what we could do to take off the spray insulation without damaging the door. They said Goof Off would not damage the finish or stain. However, GO destroyed the texture and stain.

I filed a complaint with TT and waited 2 months only to hear that TT was not responsible for the damage and the erroneous information about GO not harming the door. We are going to trash a $1,800 door and go with a different brand

NDo not buy thermatru

Bought French doors from them about 6 years ago

Corners of doors ,both side are rotting away.

Leaking at the lower portion of the window every time it rains.

I have been in contact with company several times they have not sent anyone out to see

So far, no issues with the two exterior doors I have installed except why are the plugs sold separately?? Plugs used to be included and the only conclusion is you are nickel and diming your customers.

$24 extra for little plastic plugs?? I should have thought checked before purchasing the doors.

And sure, something so petty makes me want to never order your products again. What's next, hinges are sold separately??

Very disappointed in our 2017 Therma-Tru Door and their Warranty on their door, considering how expensive they are.

My wife and I noticed excessive leaking through each glass Therma Tru door panels, Pictures below.

Buyers, please beware leaking glass panels on Therma Tru doors.

Please step up let customer transfer over Warranty claims.

Nails protruding from jamb joints. Screws not driven straight in hinges. Quality control needs to be improved.

Avoid$4500 door and it has a warped jamb

Therma true sent a new jamb that was also warped. Door does not shut properly and has a terrible paint job. I would take it back for a refund if I could.