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I have 5 fiberglass Therma tru doors. Three are on the house protected by storm doors. One is on a storage shed and the other on a detached garage, both without storm doors. The bottoms of the wood styles on the unprotected doors has come apart. When I contacted Therma...
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1.4
Butler, Indiana
I didn't like
  • Poor quality and lack of customer service
#1379166
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Had an fiberglass exterior double door installed less than 4 years ago. The bottom part of the stiles on both parts of the double door on the hinge side is now completely rotten for the first 6" from the bottom. Whereas the bottom part of the door seems to be made of...
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Anonymous
chrissie

Hi! I was looking at these doors. What part of the country do you live in? I ask because we do not have change of seasons or drastic weather in Florida and they may fare bette...

1.0
I didn't like
  • Bad quality exterior door
#1271486
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We have a new home built in 2011 with a Therma Tru Door that has side lights and a tansom window. These doors are pre-hung so gaps and being square at top of the door and frame are factory made and cannot be changed. The door came out of square and the gaps were very...
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#1139940
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We purchased a new Therma-Tru door. After the 2nd winter the door failed and would not close. Contacted the company as their warranty boasts a "Limited" Lifetime Warranty. NOT TRUE. Their product failed and they would not replace the door. After contacting and...
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1.6
I liked
  • That kate was polite
#743449
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We ordered 2 sets of french doors for our home back in May 2012 from a company in GA called Window Traditions. The manufacturer they used was Therma Tru doors and they consistently got the order wrong (3 times!!) from the detailed specs provided. It's now the end...
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Anonymous
Therma-Tru Customer Care

Therma-Tru’s commitment to a positive customer experience remains true. It is regretful that a customer of ours had a negative experience. We work diligently to resolve thes...

Anonymous
Cathy Donley

While Therma Tru may be a fine company, I still want others to know that when either Window Traditions OR Huttig Supply makes promises, that neither company can be trusted. Mo...

#336027
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