Contact Therma Tru Customer Service
Therma Tru Phone Numbers and Emails
Toll-Free Number:
-
(800) 843-7628
Customer Service:
-
(419) 891-7400
Legal:
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(800) 537-5322
Therma Tru Emails:
Therma Tru Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Therma Tru Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Therma Tru is 8008437628. 84% of consumers used this number to address their issues and concerns.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday.
Be prepared for the call as Therma Tru may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Therma Tru Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Therma Tru is 8008437628. 84% of consumers used this number to address their issues and concerns.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday.
Be prepared for the call as Therma Tru may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call Therma Tru mainly because of request for information, product/ service and activation/ cancellation.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Therma Tru is customersupport@thermatru.com. 71% of customers use this email address to address their issues and concerns.
Contact Information
Therma Tru Website:
Therma Tru Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 9:00am - 5:00pm (EST)
Fax:
Summary of Therma Tru Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Therma Tru?
Request for Information Question:
- “Need help with my new front door”
- “About my front door”
- “Need help with an installation question”
Product/ Service Question:
- “Product with new door I just picked up yeaterday”
- “Product information”
- “Multi lock system”
Return/ Replace Question:
- “Need a replacement *** assembly”
- “Replacement glass”
Website/ Application Question:
- “Installing one of your doors”
Activation/ Cancellation Question:
- “To cancel my Tru”
Other Question:
- “Mini blind issues”
- “Need part for door”
- “ProblemWith door splitting after 5 years”
Compare Therma Tru Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
